Claims service, second to none

You need to rely completely on your insurance company when you sustain a loss. That’s the time when you will really know if you made the right decision in choosing your insurance company.

For over 140 years we have been protecting policyholders so they can sleep well at night knowing our expert staff and financial resources will be there when they need it most.

If you have a claim we’ll provide top quality, personalized claims service that will address your loss quickly, efficiently and – most importantly – fairly and with a sense of understanding. After all, experiencing the loss of your home or belongings due to a fire, flood or burglary is traumatic enough without having difficulties with your insurance carrier. Our commitment to you is to provide you with the best possible claims service – in the Vermont tradition – and that is “second to none.”